Privacy Policy

1. Introduction
Welcome to OnPoint Removals ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws in the United Kingdom.

2. Information We Collect
We may collect and process the following personal data:

• Name, address, and contact details (email, phone number)
• Payment details (processed securely through third-party providers)
• Information related to your moving service requests
• Correspondence and communications with us
• Website usage data, including IP address, cookies, and analytics

3. How We Use Your Information
We use your personal data for the following purposes:

• To provide our removal and relocation services
• To communicate with you regarding bookings, enquiries, and customer support
• To process payments securely
• To improve our website and services through analytics
• To comply with legal obligations

4. Data Sharing and Security
We do not sell or rent your personal data. However, we may share your information with:

• Trusted third-party service providers assisting in delivering our services (e.g., payment processors, logistics partners)
• Law enforcement or regulatory bodies if required by law We implement appropriate security measures to protect your data from unauthorised access, alteration, or loss.

5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and collect analytics data. You can control cookie settings through your browser.

6. Your Rights
Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletions of your personal information
• Object to or restrict data processing
• Withdraw consent where applicable To exercise your rights, please contact us at info@onpointremovals.co.uk.

7. Changes to This Policy
We may update this Privacy Policy periodically. Please check this page for the latest version.

8. Contact Us
For any privacy-related concerns, you can contact us at: 020 4532 1216 or by email.